Divots and Pivots
PSA E-learning Academy

By: Ann Miksch

Ann

Fabruary 1, 2016
25
   In The Loop Extended Articles

I am Ann Miksch, the one to call if you or someone you know has questions or needs help navigating the PSA E-learning Academy. With the January 1st opening of the 2016-17 U.S. Figure Skating Continuing Education Requirements (CERs), this is a good time for some helpful reminders.

Login information- The system is set to lock after three attempts to log in using incorrect information. After the three tries you will need to contact me to unlock your account, even if you then enter the correct information. This is a security measure - the system suspects someone is trying to hack into your account. If you are unsure of your login information, click on Forgot Username or Password and the system will email you the information. Again, as a safety precaution even I cannot see your password, so clicking and having it emailed to you is the quickest way to solve this issue.

Remember - password must contain a capital letter, a number, and a symbol

CER Categories-

  • Category A is for coaches taking qualifying levels of students to qualifying competitions
  • Category B is for coaching taking students to all levels at non-qualifying competitions and test sessions
  • For coaches that have NEVER completed a CER program in the past, there is the CER Introductory Program for Categories A or B. This can only be used once and is for coaches who are just beginning to coach past the deadline of July 1st.

Often I am asked what to do if a student is not sure if they will be going to regionals or sectionals. In that case I suggest registering for Category B so that you will be listed when completed, but then taking an IJS course later, if needed, to bump you up to Category A.
The requirements for Category A are one course from each topic area:

  • Professional Ethics
  • U.S. Figure Skating Rules
  • Sport Safety and Science
  • IJS

The requirements for Category B are one course from each topic area:

  • Professional Ethics
  • U.S. Figure Skating Rules
  • Sport Safety and Science

Complete your CERs early! This is the best advice I can give.

  • The CER courses open January 1st each year for the July 1st deadline. A common misconception is that you have to wait to renew your U.S. Figure Skating membership before doing CERs. This is incorrect.
  • Two prepaid courses are offered before the July 1st deadline. Also it will be one less thing to pay for in the summer when membership and insurance need to be renewed.
  • After July 1, 2016, there is a late fee attached to each courses, and the prepaid ones are full price with the late fee.
  • Don’t cause yourself more stress! If too many people take the CERs at the same time (June 28-July 1) the system will become overloaded and stop working properly. Ex3 has expanded our bandwidth and we saw very few problems last year, but why chance it? Take them early and save yourself the stress.
  • If there is a glitch in the system, doing them early gives yourself and us plenty of time to get it worked out. Generally we have few glitches except when the system gets overloaded.

Call me before you get frustrated. Too often coaches will try all weekend or evening and not be able to figure out how to register. By the time they get me on the phone they are angry. If someone is having trouble I can help them over the phone and have them registered, paid, and opening their first course content within five minutes. Having trouble? Please call me. I have a 100% success rate!
Call me again. If you have questions, please call me. It is much easier on you if you get the correct information. Although other coaches may be well-meaning they don’t always give the right information. If you complete three Professional Ethics courses, that does not fulfill the requirements for any category, you have paid for courses you may not have needed, and now you have to spend more money for the correct ones. It is PSA policy to not refund courses that have been completed.
CER certificates- When you complete your category you will be emailed a certificate that proves what category you completed for the year. For competitions I suggest having a folder with copies of:

  • U.S. Figure Skating membership
  • PSA membership (mandatory at qualifying competitions only)
  • Liability insurance
  • CER certificate

The folder can be left in the car but available if the LOC has a question about your credentials. Too often I hear from coaches that team coach and the skater only put one coach on the registration form. The LOC is not expecting the other coach(es) so they will not have checked the credentials. In a case like this you will need to prove it on the spot.

Another good piece of advice is to check the Coach Compliance list on the U.S. Figure Skating website and make sure your information is listed correctly. If it isn’t, call PSA or U.S. Figure Skating to get corrected long before the competition or test session that you need it for. Be sure your name in the E-learning Academy exactly matches your U.S. Figure Skating name.

I can be reached Monday - Friday at amiksch@skatepsa.com or 507-281-5122.
See Frequently Asked Questions (FAQs) and How To’s on the E-learning page of our website.